Shipment & Operations Specialist

About the role

An international company operating in the retail sector is looking for a Shipment & Operations Specialist to support the coordination of logistics, merchandising and administrative activities related to product management, stock allocation and retail operations. The role is cross-functional, working with internal and external stakeholders to ensure efficient processes, accurate data management and smooth coordination between headquarters, warehouses, retail stores and eCommerce.

Key responsibilities

• Monitor orders, shipments and delivery schedules, liaise with suppliers and logistics partners, verify import documentation and follow up on outstanding matters.
• Collect and maintain technical and regulatory product documentation, coordinate approvals and ensure product labelling and compliance requirements are met for each market.
• Support stock planning and allocation across stores, new store openings and eCommerce, monitor product availability and coordinate replenishment and stock transfers.
• Prepare sales, stock and product availability reports, monitor operational KPIs and support budget tracking for imports and inventory.
• Create and maintain product master data, implement approved pricing and promotions and verify their execution across sales channels.
• Provide first-level support to stores on POS systems, product data and back-office procedures, and manage store requests and the supply of operational materials.
• Support the preparation and organisation of new store openings and keep accurate records and deadlines.

Required profile

• Commercial or administrative education, ideally with further studies in business administration, economics or management.
• Ideally 2 years of experience in retail, merchandising administration, stock management, supply chain or logistics coordination.
• Fluent in English and German.
• Familiarity with import procedures, customs documentation and product compliance regulations is an asset.

Required skills

• Excellent command of MS Office, especially Excel.
• Familiarity with ERP systems, inventory management software and retail platforms.
• Strong analytical, numerical and organisational skills, good IT aptitude and ability to learn new systems quickly.

What we offer

• A flexible working arrangement, including the possibility of working from home in Switzerland.
• The chance to develop expertise in merchandising, logistics, supply chain and retail systems within an international team.