Strategic Account Manager

About the role

We are seeking a Strategic Account Manager to build and nurture long‑term relationships with enterprise customers across European markets. You will act as a trusted advisor, helping clients maximise the value of our technology solutions while identifying growth opportunities.

Key responsibilities

• Develop and maintain strong relationships with existing customers, serving as a strategic partner.
• Identify and pursue upsell, cross‑sell, and expansion opportunities to drive account growth.
• Lead quarterly business reviews to align on customer goals and demonstrate value.
• Manage inbound requests such as new modules, user additions, upgrades, and service needs.
• Deliver product demonstrations via virtual platforms and on‑site meetings.
• Prepare proposals, pricing, contract updates, and service quotations in collaboration with internal teams.
• Partner with consulting and business‑development teams to uncover new opportunities.
• Maintain accurate account information in CRM systems and support strategic partner initiatives.
• Conduct market research, support regional sales activities, and represent the company at industry events.

Required profile

• University degree in business, sales, or a related field, or equivalent experience.
• Minimum 3 years of experience in sales, strategic account management, or business development.
• Proven ability to build and maintain consultative client relationships.
• Experience managing complex accounts and driving growth.
• Strong communication, presentation, negotiation, and interpersonal skills.
• Confidence delivering product demonstrations and explaining technology solutions.
• Excellent organizational and time‑management abilities.

Required skills

What we offer

• Opportunity to work with a technology‑driven portfolio.
• Collaborative environment with internal and external stakeholders.
• Travel opportunities to strengthen customer relationships.