Web Development Expert - CITES.ORG

About the role

The CITES Secretariat, administered by UN Environment and based in Geneva, needs a home-based Web Development Expert for a 14-month contract. The consultant delivers and hands over the CITES.ORG systems so they can be maintained by CITES editors without ongoing developer support, improves the website's design and enquiry handling, and keeps the site secure, up to date and supported. The work is supervised by the CITES Secretary-General and the Information Systems Officer, Outreach and Projects Unit.

Key responsibilities

• Workstream A: build a reusable, access-controlled party submission and review facility with searchable publication.
• Workstream B: build and publish two thematic sections and a register of parties' existing arrangements.
• Workstream C: build a web-based captive-bred trade review tracker, migrating from spreadsheets and linking to the CITES Trade Database and Species+ via APIs.
• Workstream D: build a unified register management system for four public registers, with self-service, external user accounts, dashboards and a moderation workflow.
• Workstream E: automate routine maintenance and let parties self-update their national contacts and register entries.
• Workstream F: redesign the news pages, homepage and main menu, then deploy to production.
• Workstream G: build a guided enquiry system with a branching Q&A in English, French and Spanish, an editor backend and a ticketing escalation.
• Workstream H: routine Drupal maintenance, security patches, backups and performance, and vulnerability reporting.
• Workstream I: minor design and functionality improvements.

Required profile

• Advanced university degree in computer science, information systems or a related field, or a first-level degree with two years of relevant experience.
• At least two years of progressively responsible web, information systems or software development experience.
• Demonstrated technical leadership: requirements gathering, functional specifications, team coordination and client communication.
• Experience in live-site maintenance and deployment to managed hosting with CI/CD and containerized workflows.
• Experience integrating third-party data via APIs and working with SQL or equivalent.
• Fluency in English; knowledge of French or Spanish is desirable.

Required skills

• Substantial hands-on Drupal full-stack development (Drupal 7-11)
• CI/CD and containerization (Docker, Ansible, Jenkins, GitHub Actions)
• API integration (REST/OData/SOAP) and SQL
• Desirable: UN or MEA Drupal portals, Drupal 9/10 migrations, secure reporting tools, Highcharts dashboards, prior UN website experience