Commercial Operations Manager
climeworks · Zurich
Description du poste
About the role
As a Commercial Operations Manager you will help build scalable operations across Climeworks Solutions, including commercial, project sourcing and customer success teams. You will translate business needs into robust processes, tools, analytics, and ways of working, enabling faster collaboration and data‑driven decisions.
Key responsibilities
- Define and continuously improve processes across marketing, business development, sales, project sourcing and customer success, driving standardisation and digital scalability.
- Lead stakeholder workshops to map processes, capture requirements and design practical solutions that align with business priorities.
- Act as Salesforce Administrator, configuring, maintaining and optimising Salesforce and related commercial tools.
- Create reports and dashboards in Salesforce, Power BI and Microsoft tools to monitor performance and support decision‑making.
- Drive operational improvement initiatives, manage projects, coordinate stakeholders and communicate outcomes.
- Develop and maintain an internal knowledge base of processes, tools and enablement materials.
Required profile
- University degree in Business, Finance, Economics, Science, Engineering, Sustainability or related field.
- At least 5 years of experience in a fast‑paced, service‑oriented environment such as consulting, technology, scale‑ups or startups.
- Strong stakeholder management skills and ability to synthesize ambiguous challenges into actionable work packages.
- High ownership, business judgement and bias for action in a rapidly changing environment.
- Excellent written and spoken English.
Required skills
- Salesforce administration (configuration, validation rules, flows, reporting, dashboards).
- Power BI for analytics and dashboard creation.
- Microsoft tools (Excel, Teams, SharePoint) for data handling and collaboration.
What we offer
- 25 paid vacation days plus public holidays.
- Hybrid work setup with up to 4 weeks remote work per year within the EU.
- Competitive base salary with an equity package.
- Inclusive parental leave and family support.
- Dedicated budget for continuous learning and professional growth.
- Referral bonuses for successful hires.
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climeworks
Zurich
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