Account Manager - Photonics

About the role

An innovative deep‑tech company developing next‑generation photonic integrated circuits (PICs) is seeking a Photonics Account Manager to be the key link between customers, technical teams and operations, owning the full customer journey from onboarding to long‑term account development.

Key responsibilities

• Take ownership of major customer engagements from project kick‑off through design submission, production runs, shipment and after‑sales support.
• Act as the primary customer‑facing contact, coordinating with R&D, engineering and operations to track deliverables and resolve open items.
• Maintain accurate CRM records and ensure customers receive clear, regular updates on project progress.
• Develop scalable customer processes and improve internal workflows.
• Represent the business at industry events and help expand the international customer network.

Required profile

• 3–7 years of experience in technical sales, account management, customer success or project/programme management.
• Background in photonics, semiconductors, foundries or contract manufacturing is highly desirable.
• Master’s or PhD in Photonics, Engineering, Physics or a related technical discipline.
• Strong organisational abilities and the capacity to manage multiple complex engagements simultaneously.
• Fluent English; additional European or Asian languages are a plus.
• Willingness to travel internationally and work occasional outside‑standard European office hours.

Required skills

• Understanding of design rule checking (DRC), insertion loss and fabrication yield.
• Proficiency with CRM systems.

What we offer

• Competitive compensation and benefits, including employee stock options.
• Generous holiday allowance and fully covered pension contribution.
• International exposure with customer travel and work on cutting‑edge photonic integrated circuit technology.
• Collaborative, entrepreneurial environment where your contribution directly shapes company growth.