Account Manager - Recruitment Services (Life Sciences)

About the role

Hays is looking for a Key Account Manager to join its Life Sciences department and support the growth of its client portfolio across the Swiss Life Sciences market. Based in Basel, this is a client-facing, commercially focused role working closely with the Department Manager, recruiters and the wider team to develop existing client relationships, find new business and expand the firm's presence in the sector.

Key responsibilities

• Build and maintain relationships with existing and prospective Life Sciences clients.
• Identify opportunities to sell recruitment and workforce solutions, especially contracting, temporary staffing and services.
• Develop new business and expand presence within existing client accounts.
• Understand clients' recruitment needs and propose suitable solutions.
• Act as a key contact for new requirements, ongoing recruitment and commercial topics.
• Support contract extensions, pricing discussions and other commercial negotiations.
• Work with recruiters and specialist teams so client needs are understood and delivered.
• Take part in regular client meetings and reviews on service delivery and future needs.
• Collaborate with colleagues across Switzerland and the wider Hays network, and keep up to date with Life Sciences market trends.
• Aim for agreed commercial and revenue targets.

Required profile

• At least 2 years selling recruitment services to Life Sciences clients in Switzerland.
• Experience selling contracting, temporary staffing and workforce solutions; exposure to pharma, biotech, MedTech or similar clients.
• Client experience in Switzerland, ideally in the French-speaking part of the country.
• Good understanding of the recruitment and external workforce environment.
• Commercial mindset, confident working towards sales and revenue targets.
• Strong communication and relationship-building skills, able to manage several client relationships at once.
• Proactive approach and willingness to learn more about the Swiss Life Sciences market.

Required skills

• French and English are essential.
• Good German is a nice to have.

What we offer

• Ongoing training and development and career opportunities worldwide.
• Culture of collaboration and inclusivity.
• Hybrid and office working options.