Cluster Director of Sales (f/m/d)

About the role

The 25hours Hotels and Mama Shelter group in Zürich is looking for a Cluster Director of Sales (f/m/d) to act as brand ambassador for the hotels and lead its sales department. The role covers corporate, MICE and groups clients and manages a team of two salespeople.

Key responsibilities

• Build and maintain relationships with clients and business partners, and act as main contact for corporate clients and ACCOR Key Account Managers
• Acquire new clients, negotiate contracts and manage existing relationships across Corporate, MICE and Groups segments
• Lead the sales department, prepare the sales budget and annual plan, and implement sales initiatives
• Monitor and analyse the market, represent the hotels at trade fairs and sales events, and run domestic and international sales calls
• Plan and deliver client events, write proposals for prospective corporate clients, and set up strategies with Marketing, Events, Revenue and the General Manager
• Act as contact for local sales partnerships, keep customer records up to date and manage rate loading in the systems
• Lead by example in uniform standards and conduct, and uphold the 25hours Essentials

Required profile

• Previous experience in a hotel of comparable size, including responsibility beyond the events department
• Fluent German and English; other languages are an advantage
• Passionate salesperson who can also handle administrative work cleanly and reliably
• Openness to admit mistakes and a strong sense of character

Required skills

• Ideal familiarity with Cvent, Anais (or other CRM systems) and Opera

What we offer

• Free stays of up to 10 nights per year at other 25hours Hotels
• Extra allowance for public transport travel and partner offers
• Discounts through Ennismore and numeros cooperation partners
• Staff parties and other team activities