Freelance IT Support Engineer – Production Site
Everience Benelux · Meyrin
Description du poste
About the role
Everience is seeking a Freelance IT Support Engineer to join the on‑site team at a high‑end luxury textile production facility. You will work closely with both production and office staff, ensuring that all IT services run smoothly in a critical manufacturing environment.
Key responsibilities
- Provide Level 1 and Level 2 IT support directly on site.
- Support production‑specific IT systems as well as standard office environments.
- Troubleshoot incidents that affect production lines and overall operations.
- Deploy, configure, and maintain workstations, peripherals, and other devices.
- Assist users within a Windows and Microsoft 365 ecosystem.
- Manage tickets, maintain documentation, and follow basic IT procedures.
- Contribute to service continuity and drive continuous improvement initiatives.
Required profile
- 4–6 years of experience in IT support, infrastructure, or workplace roles.
- Experience in an industrial or production setting is a strong advantage.
- Hands‑on, proactive attitude with a willingness to learn.
- Strong team spirit and a service‑oriented mindset.
- Fluent English; French required for on‑site collaboration.
Required skills
- Windows 10 and Windows 11.
- Microsoft 365.
- Active Directory / Entra ID.
What we offer
- Opportunity to work in a cutting‑edge AI‑augmented consulting group.
- Exposure to a high‑tech manufacturing environment.
- Collaborative international team with a focus on continuous learning.
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Everience Benelux
Meyrin
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