Global Spare Parts Forecasting Specialist

About the role

ABB is looking for a Global Spare Parts Forecasting Specialist to act as the central hub between its Local Service Organizations and feeder factories supplying UPS spare parts. You will combine strategic demand forecasting with operational support to ensure high service quality and customer satisfaction.

Key responsibilities

• Develop and maintain rolling demand forecasts for spare parts, consolidating inputs from LSOs, installed base data, failure rates, service contracts, product lifecycle changes and new product introductions.
• Collaborate with supply chain, engineering, product management, manufacturing and service teams to ensure parts availability, manage supply risks and support EOL, ECN, lead‑time and inventory planning.
• Monitor forecasting and supply performance through KPIs and dashboards, identify demand anomalies and drive corrective actions to improve forecast accuracy and on‑time delivery.
• Drive continuous improvement of planning processes, forecasting tools, ERP data quality, e‑commerce platforms and automation initiatives while complying with ABB’s HSE and integrity standards.

Required profile

• Bachelor’s degree in Supply Chain, Business, Engineering or related field.
• 5+ years of experience in spare parts planning, demand forecasting, service operations or supply chain management.
• Experience in power electronics, UPS or industrial equipment is preferred.
• Fluent English; additional European languages are an advantage.

Required skills

• Proficiency with ERP systems (e.g., SAP).
• Experience with forecasting tools and Excel/BI solutions.
• Knowledge of e‑commerce platforms.
• Strong analytical and data‑driven mindset.