Personal Assistant, PB Emerging Markets

About the role

The Personal Assistant provides dedicated support to the Head of Private Banking Latin America and broader support to the Swiss-based Emerging Markets leadership team. The role suits a highly organized, proactive and service-oriented person who can manage complex calendars, travel arrangements and administrative processes across multiple jurisdictions, acting as a trusted partner to senior management.

Key responsibilities

• Dedicated executive support to the Head of Private Banking Latin America
• Manage a complex calendar across time zones, including scheduling, prioritization and coordination with internal and external stakeholders
• Handle domestic and international travel, including flights, accommodation, visas, transport and itineraries with the travel agency
• Prepare travel and expense reports and follow up on them
• Screen, prioritize and coordinate incoming requests and correspondence for senior management
• Support other senior leaders and Managing Directors with travel and expense management and act as a key contact for administrative matters
• Coordinate administrative and logistical requests, liaising with Business Management, Facilities, HR and Technology
• Assist with office logistics, visitor coordination, local events, employee onboarding and offboarding, and maintain records and documentation
• Support local projects, provide back-up coverage during staff absences and comply with regulatory requirements and Deutsche Bank policies

Required profile

• At least 5 years of experience as a Personal Assistant, Executive Assistant or administrative support professional, preferably in private banking, wealth management or financial services
• Fluency in English and Spanish (written and spoken); Portuguese is a plus
• Proven experience supporting senior executives, managing complex calendars and international travel
• Strong organizational, interpersonal and stakeholder management skills, with discretion and confidentiality
• Ability to work accurately under pressure and across global teams and a matrix organization

Required skills

• Proficiency in Microsoft Office applications and collaboration tools
• Service-oriented, proactive and solution-driven approach
• Proven ability to use AI tools to improve productivity and workflows, with responsible and ethical use of data and AI outputs

What we offer

• Well-being support covering mental health, physical health and social connection
• Financial support to help meet personal financial goals
• An inclusive, collaborative work environment