Room Attendant – Housekeeping

About the role

As a Room Attendant at Mandarin Oriental Palace in Luzern, you will join a prestigious luxury hotel’s Housekeeping team. You will ensure that guest rooms and public areas are maintained to the highest standards of cleanliness and comfort, contributing to an exceptional guest experience.

Key responsibilities

• Perform professional cleaning of arrival and departure guest rooms.
• Maintain corridors, storage rooms, offices and staff changing rooms.
• Report any technical defects and forward lost property to the housekeeping office.
• Adhere to hygiene and safety standards throughout all tasks.
• Provide turndown service and handle additional housekeeping duties as required.

Required profile

• At least one year of professional experience in cleaning or housekeeping.
• Strong service orientation with the ability to work independently.
• Flexibility to work weekends and holidays.
• Excellent manners, well‑groomed appearance and high quality awareness.
• Open‑minded, responsible and team‑spirit driven.
• Fluent in German and English; additional languages are a plus.
• Valid work permission for Switzerland (EU/EFTA passport).
• Accommodation to be arranged independently.

Required skills

What we offer

• Learning & Development programmes tailored to career stages.
• MOstay benefits – complimentary hotel nights and discounted rates for you and your family.
• Health and wellness programmes, including various health benefits.
• Access to Swiss Deluxe Hotels network for stays at prestigious properties across Switzerland.