Sales Advisor - Luxury Watch Boutique

About the role

Panerai is looking for a Sales Advisor to represent its brand with authenticity, confidence and passion in a prestigious boutique. The role contributes to the boutique's success by delivering an exceptional client experience, building long-term relationships and driving commercial performance.

Key responsibilities

• Achieve and exceed individual sales targets and proactively develop the sales pipeline.
• Identify, follow up and convert sales opportunities, working closely with the Boutique Director on high-potential clients and special requests.
• Show strong product knowledge and share Panerai's history, technical expertise and identity.
• Build a portfolio of loyal, high-potential clients through personal clienteling.
• Deliver a seamless client experience across in-store, digital and remote interactions, including virtual presentations.
• Capture accurate CRM data and handle client and after-sales requests professionally.
• Represent the brand at boutique events and client experiences.
• Collaborate with the boutique team on shared objectives, including stock management, inventory counts and compliance with Maison standards.

Required profile

• Luxury retail experience, ideally in fine watchmaking or another premium luxury category.
• Track record of achieving sales targets and a strong commercial mindset.
• Excellent interpersonal and communication skills and genuine interest in watchmaking and the Panerai brand.
• Fluent German and English; additional languages are an advantage.

Required skills

• CRM and clienteling experience.
• Remote sales and digital client presentations.

After selection, the Human Resources team contacts the candidate for an introductory call, followed by conversations with the hiring manager, business partners and the executive team.