Sales Support Analyst / Office Coordinator

About the role

J.P. Morgan Asset & Wealth Management is looking for a Sales Support Analyst / Office Coordinator to support the Switzerland Funds team and the Country Head. The role covers day-to-day administrative, organizational and coordination work, helping client meetings and events run smoothly and coordinating specialist and senior stakeholder visits across Zurich and Geneva. It also supports core sales administration so that processes stay accurate, timely and well organized. The position reports to the Business Management Head.

Key responsibilities

• Sales and client support: act as central contact for coordinating visit schedules for product specialists and senior management across Zurich and Geneva
• Manage end-to-end client meeting logistics, including room bookings, VC setup, agendas and briefing packs, materials preparation and action tracking
• Coordinate with internal partners such as Marketing/Events and the Institutional and ETF teams
• Assist with tracking and consolidating weekly sales results and key activity metrics
• CRM and communications: keep the CRM updated, follow up on events, keep opportunities and at-risk deals current, and maintain mailing lists for client communications and event invitations
• Administration: prepare and manage complex expense reports, coordinate travel planning and calendars, and act as office coordination point for building management, visitors, access badges and meeting rooms
• Provide proactive administrative support to the Country Head, including calendar and meeting coordination

Required profile

• Completed commercial apprenticeship (KV) or equivalent qualification
• Prior experience in executive assistant support, office management, sales support or a similar coordination role; financial services experience is a plus
• Fluency in English and German, written and spoken; additional languages are an advantage
• Professional, discreet and comfortable interacting with senior stakeholders

Required skills

• Strong attention to detail, reliability and follow-through
• Excellent organization and prioritization, able to manage multiple stakeholders and deadlines
• Confident with digital tools and motivated to improve ways of working