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Cette offre a expire le 22/08/2026. Elle n'accepte plus de candidatures.
Welcome Agent / Receptionist – Day & Night (Winter 2026/27)
W Hotels · Verbier
Description du poste
About the role
We are looking for a dynamic Welcome Agent / Receptionist to join our Verbier hotel for the winter season 2026/27. You will be the first point of contact for guests, providing friendly service day and night.
Key responsibilities
- Enter and retrieve guest information using computer databases and point‑of‑sale systems.
- Prepare and manage letters, memos, reservations and other documents with word processing, spreadsheet and presentation software.
- Handle incoming and outgoing mail, including sorting, date‑stamping and distribution.
- Maintain both electronic and paper filing systems for records and reports.
- Answer telephone calls and guest inquiries with professional etiquette.
- Welcome guests, acknowledge their arrival, assist individuals with disabilities and ensure a clean, professional appearance.
- Follow company policies, protect confidential information and uphold brand standards.
Required profile
- Ability to work day and night shifts during the winter season.
- Physical capability to lift, carry, push or pull objects up to 10 lb.
- Professional demeanor, uniform compliance and strong attention to confidentiality.
- Team‑oriented attitude and willingness to support colleagues.
Required skills
- Proficiency with word processing software.
- Proficiency with spreadsheet software.
- Proficiency with database software.
- Proficiency with presentation software.
- Experience using point‑of‑sale (POS) systems.
What we offer
- Full‑time employment in a prestigious international hotel brand.
- Opportunity to work in a vibrant winter resort environment.
- Training and development within Marriott International.
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W Hotels
Verbier