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Welcome Agent / Receptionist – Day & Night (Winter 2026/27)

W Hotels · Verbier

🇬🇧 English
Presentation software

Job description

About the role

We are looking for a dynamic Welcome Agent / Receptionist to join our Verbier hotel for the winter season 2026/27. You will be the first point of contact for guests, providing friendly service day and night.

Key responsibilities

  • Enter and retrieve guest information using computer databases and point‑of‑sale systems.
  • Prepare and manage letters, memos, reservations and other documents with word processing, spreadsheet and presentation software.
  • Handle incoming and outgoing mail, including sorting, date‑stamping and distribution.
  • Maintain both electronic and paper filing systems for records and reports.
  • Answer telephone calls and guest inquiries with professional etiquette.
  • Welcome guests, acknowledge their arrival, assist individuals with disabilities and ensure a clean, professional appearance.
  • Follow company policies, protect confidential information and uphold brand standards.

Required profile

  • Ability to work day and night shifts during the winter season.
  • Physical capability to lift, carry, push or pull objects up to 10 lb.
  • Professional demeanor, uniform compliance and strong attention to confidentiality.
  • Team‑oriented attitude and willingness to support colleagues.

Required skills

  • Proficiency with word processing software.
  • Proficiency with spreadsheet software.
  • Proficiency with database software.
  • Proficiency with presentation software.
  • Experience using point‑of‑sale (POS) systems.

What we offer

  • Full‑time employment in a prestigious international hotel brand.
  • Opportunity to work in a vibrant winter resort environment.
  • Training and development within Marriott International.

Questions fréquentes

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Published 3 months ago

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W Hotels

Verbier