Account Manager, Partner Strategy, Africa

About the role

The World Economic Forum is recruiting an Account Manager, Partner Strategy, Africa. The role manages a portfolio of Partner accounts and engages relevant executives in the Forum's events, initiatives and communities. It reports to the Head of Business Engagement, Africa, and involves working on site three days per week according to company policy.

Key responsibilities

• Build and maintain trusted relationships with senior Partner representatives, lead regular engagement to understand their strategic priorities and collaborate internally to deliver a seamless Partner experience.
• Monitor Partner engagement, business developments and account health to identify growth opportunities, and proactively manage risks and retention strategies with the Head of Region/Industry.
• Develop engagement strategies for Partners, shape executive agendas, identify speaking and leadership opportunities and follow up effectively.
• Work with Industry, Regional, Centre, Event, Finance and Partner Development (sales) teams, and guide Account Associates on operational delivery.

Required profile

• Bachelor's degree (or equivalent) in Business, Economics, International Relations, Management or a related field.
• Knowledge of the business, economic and political landscape of Africa.
• 5+ years of experience in account management, client relationship management, business development or a similar external-facing role.
• Demonstrated experience managing relationships with senior business executives and navigating complex stakeholder environments.

Required skills

• Strong commercial acumen and relationship-building, communication and influencing skills with C-suite executives.
• Organizational, project management and prioritization skills for managing multiple strategic accounts.
• Proficiency in Microsoft Office and Salesforce (or other CRM platforms); experience with AI-enabled productivity tools is an asset.