Assistant Groups & Event Manager

About the role

The 25hours Hotel Zürich West and Langstrasse is looking for an Assistant Groups & Event Manager. The hotel offers six meeting rooms, two restaurants and a bar, and the role covers selling event rooms and making sure every event runs smoothly. The position is based in Zurich.

Key responsibilities

• Care for event guests and coordinate events with internal departments, ensuring everyone has the right information
• Handle group enquiries for 8 rooms or more and prepare quotations, contracts and invoices
• Translate menus and event and sales documents between German and English
• Prepare forecasts, reports and sales analyses, and act as the team's point of contact when the manager is absent
• Maintain customer relationships, support sales and ensure compliance with hotel standards and quality assurance
• Enter bookings into the system, draw up rooming lists and prepare for check-in and stay
• Organise tours of the premises for event and corporate clients and follow up customer meetings by telephone
• Draw up training and rota schedules, prepare for each shift and tidy up afterwards

Required profile

• Professional experience in a similar role and a passion for hospitality
• Open, communicative and able to stand your ground when necessary
• Enjoys working with people and discovering new food and drink concepts
• Fluent in German and English

What we offer

• Opportunity to switch to a 4-day workweek after a successful probation period
• Up to 10 nights per year free at 25hours hotels
• Discounts at bars, restaurants and hotels worldwide as part of Ennismore
• Offers from cooperation partners and staff parties