Director of Food & Beverage

About the role

As Director of F&B at Mont Cervin Palace, a member of The Leading Hotels of the World and Michel Reybier Hospitality, you will lead the restaurants, bar, room service and events. You combine a visible presence on the floor with clear commercial direction, taking responsibility for service quality, team development and financial performance.

Key responsibilities

• Lead daily F&B operations, bringing service, kitchen, stewarding and supporting departments together
• Deliver attentive, personal service in line with LQA standards, handling guest feedback and VIP requests
• Develop concepts, seasonal experiences and sales initiatives that strengthen the offering and grow revenue
• Manage budgets, forecasts, purchasing, stock and cost control
• Recruit, coach and develop teams, with staffing plans adapted to seasonal demand
• Maintain hygiene, HACCP and Swiss safety standards, and ensure reliable billing and cash handling
• Take part in duty management and represent the hotel's values

Required profile

• Proven F&B management experience in luxury hotels, overseeing several outlets
• Strong operational background across restaurants, bars, room service and events
• Confidence in fine dining service and LQA standards; Michelin-starred restaurant experience is an advantage
• Experience managing seasonal peaks while keeping quality and team motivation high
• Hospitality management qualification or equivalent professional training, with practical knowledge of HACCP and Swiss hygiene and safety requirements

Required skills

• Budgeting, forecasting, purchasing and cost control
• Financial skills and reading the numbers
• Leadership, collaboration, sound judgement and attention to detail

What we offer

• Staff accommodation in Zermatt or Täsch
• Employee and family room rates and dining benefits across the group's hotels
• Employee fitness room and staff swimming times
• Training and development, including courses with Ritzy
• Reduced mountain railway season or annual passes with the Zermatt resident card
• Support in finding a complementary role with partner hotels if working only one season