Executive Director, Chief of Staff, Global Development Operations

About the role

Bristol Myers Squibb is looking for an Executive Director, Chief of Staff, Global Development Operations. The role acts as Chief of Staff and strategic thought partner to the Head of Global Development Operations (GDO), shaping strategy, driving the GDO transformation agenda and ensuring disciplined operational execution across the global organization. GDO delivers the BMS portfolio predictably and with quality through an agile, AI-enabled, integrated global development organization.

Key responsibilities

• Act as trusted advisor to the GDO Head and the GDO Leadership Team, helping shape strategy, priorities and key decisions, and develop the strategy, roadmap, annual objectives and enterprise alignment
• Provide end-to-end visibility of delivery from study start-up through close-out, establish consistent delivery metrics and lead prioritization and resource allocation
• Translate strategy into execution, including the transformation roadmap, the move of Global Trial Managers and Leaders into therapeutic area teams, and the stand-up of a centralized risk, compliance and trial enablement Centre of Excellence
• Embed AI-enabled ways of working and retire manual processes with Transformation & Innovation Operations
• Lead the GDO Leadership Team agenda, governance and operating rhythm, and run workstreams to solve challenges across GDO
• Orchestrate leadership communications (town halls, key messaging, change and transformation communications) and strengthen team effectiveness
• Build and lead a team of direct reports covering business operations, strategic initiatives and communications, and manage key stakeholder relationships
• Lead through influence in a highly matrixed, global environment

Required profile

• Deep clinical development and/or global clinical trial operations experience (strongly preferred), with end-to-end trial execution knowledge
• Degree in Life Sciences or Business Management, and/or advanced degree (PhD, MS, MBA)
• 10-15 years of pharmaceutical industry experience (preferred)
• People leadership experience, including hiring, developing and leading direct reports in a global, matrixed organization
• Experience as Chief of Staff, portfolio management and reporting, and portfolio and program strategy development
• Experience leading or supporting large-scale organizational transformation, ideally including new operating model design and digital or AI-enabled ways of working
• Understanding of the drug development process and of regional, country-level delivery, regulatory and quality considerations

Required skills

• Excellent verbal and written communication, change and stakeholder management, and negotiation in a matrix environment
• Project management and execution skills, able to manage multiple projects
• Comfort in an agile work environment and pragmatic problem solving