Floor Supervisor Housekeeping (d/f/m) – 100%

About the role

The Kulm Group, a luxury mountain travel operator, is looking for a full-time Floor Supervisor Housekeeping (d/f/m) in St. Moritz. The role covers daily quality checks of guest rooms, residence apartments and staff quarters, training of housekeeping staff, support during peak times, plant care, guest relations and inventory work.

Key responsibilities

• Daily inspection and quality assurance of guest rooms, residence apartments and staff quarters against the Kulm Quality Standards, Swiss Deluxe Hotels and Leading Hotels of the World standards.
• Train and develop the housekeeping team, fostering talent and keeping it motivated.
• Provide hands-on support on the floors and in the residences during peak periods and as a relief.
• Oversee the care of orchids and floor plants.
• Attend to hotel and residence guests personally, especially regular guests, using good communication skills.
• Ensure proper handling of machines, furnishings, equipment and cleaning agents, and strict adherence to material-care regulations.
• Create maintenance lists and carry out inventories together with the housekeeping manager.

Required profile

• Solid professional experience in a similar position and/or several years as a room attendant in luxury hotels.
• Excellent German and English; additional languages are an advantage.
• Attention to detail, ability to prioritise, natural leadership and commitment to delivering the best.

What we offer

• Development opportunities.
• Comfortable accommodation.
• Affordable meals in the staff restaurant.
• Numerous other perks.