Offering Manager & Client Administrator

About the role

The Offering Manager & Client Administrator ensures operational stability for customers and prospects while enhancing service level satisfaction. Working closely with Key Account Managers and Sales Managers, the role allows them to focus on relationship building and sales opportunities.

Key responsibilities

• Support the Sales team in preparing and processing offers according to internal standards.
• Serve as the main contact for clients and Account Managers on financial and billing matters, providing required documentation.
• Maintain accurate records of annual recurring fees and ensure timely invoicing of contracted projects and services.
• Coordinate client and partner invoicing activities with Finance and Accounts Receivable teams.
• Assist the Sales team with presentations, documentation, client meetings, events, and follow‑up activities.
• Ensure data accuracy in management reporting systems and prepare reports and presentations for stakeholders.
• Manage team documentation and administrative records.
• Support the Team Lead with onboarding, induction, and training of new team members.

Required profile

• Bachelor’s degree or equivalent qualification.
• Minimum of 2 years experience in support, operations, billing, or accounts receivable.
• Advanced proficiency in Microsoft Office, especially Excel, Word, and PowerPoint.
• Strong multitasking ability and adaptability in a fast‑paced environment.
• Team‑oriented mindset with willingness to support colleagues.
• Excellent interpersonal skills for building relationships at all organizational levels.
• Ability to handle challenging situations with composure and professionalism.
• Highly organized with strong attention to detail.
• Fluent in written and spoken German and French.

Required skills

• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint

What we offer

• Hybrid and flexible working arrangements to support work‑life balance.
• Inclusive and diverse culture that encourages authentic self‑expression.
• Equal opportunity environment with commitment to diversity and inclusion.