Sales Representative Neuroscience

About the role

Novartis is looking for a Sales Representative Neuroscience in Rotkreuz (field-based). The Sales Representative is a key driver of customer interactions and sales performance, acting as the face of the customer experience and building deep relationships that deliver value for customers and patients while driving sales growth in a compliant and ethical way.

Key responsibilities

• Drive competitive sales growth by identifying and prioritizing high-potential customers (HCPs and stakeholders) through data analysis and delivering positive, customer-centric experiences.
• Build long-term partnerships with HCPs, including opinion leaders and top medical influencers, and work with them to improve the patient journey.
• Gather customer insights, follow up on feedback and use data to adjust territory, account and customer interaction plans, sharing insights internally to support product and campaign planning.
• Collaborate with cross-functional teams to design solutions for unmet customer and patient needs, and report technical complaints, adverse events and special cases within 24 hours.
• Distribute marketing samples where applicable.

Required profile

• Ability to hold value-based conversations in person and virtually to understand customer challenges and decision drivers.
• Personalized customer engagement and key account management.
• Compliance with the Novartis Code of Ethics and Values, and reporting of adverse events promptly.

Required skills

• Commercial excellence and key account management
• Influencing skills and conflict management
• Cross-functional coordination and customer insights
• Professional ethics

What we offer

• Annual base salary range of CHF 93,800 to 174,200, with a possible performance-based bonus.
• Insurance plans, retirement plans, wellbeing resources and global recognition programs.
• Flexible and hybrid working where possible, and at least 14 weeks of paid parental leave.
• Possible company vehicle or car allowance under local policy.