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Shuttle Driver & Guest Services Host – Winter Season

IHG Hotels & Resorts · Crans-Montana

🇬🇧 English
Basic mechanical knowledge Vehicle repair

Job description

About the role

Join Six Senses Crans Montana for the winter season as a Shuttle Driver and Guest Services Host. You will be the first point of contact for guests, ensuring safe, timely transfers and delivering a high‑standard hospitality experience throughout the resort.

Key responsibilities

  • Deliver and pick up guests, hosts, or requested items following company standards and procedures.
  • Escort guests during transfers and provide assistance throughout the resort.
  • Load and unload vehicles, helping guests enter and exit safely.
  • Maintain vehicle cleanliness and ensure they are in good working order.
  • Coordinate with other departments to resolve transfer‑related issues.
  • Keep guest areas, including the lobby, clean and report any defects.
  • Stay knowledgeable about local streets, directions, and attractions.
  • Uphold Six Senses service guidelines and exceed performance benchmarks, adhering to LQA standards.

Required profile

  • High school diploma or equivalent.
  • Minimum 2 years experience in a similar hotel operational role.
  • Basic mechanical knowledge and ability to perform minor vehicle repairs.
  • Valid driving licence for the required vehicle type with a clean driving record.
  • Confidence handling luxury vehicles.
  • Fluent in French and English.
  • EU passport or valid Swiss work authorization.

Required skills

  • Basic mechanical knowledge
  • Vehicle repair
  • Valid driving licence

Questions fréquentes

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Published 3 months ago

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IHG Hotels & Resorts

Crans-Montana