Support Specialist – Onsite IT & User Administration
Infoplus Technologies UK Limited · Genève
Job description
About the role
We are looking for a Support Specialist to provide onsite desktop and Microsoft 365 support, hardware troubleshooting, and VIP user assistance at customer premises.
Key responsibilities
- Deliver face‑to‑face IT support, diagnose and resolve hardware, software, OS and application issues.
- Perform IMACD activities, deploy new devices, manage hardware refreshes and secure disposals.
- Maintain device inventory, update the CMDB and coordinate warranty repairs.
- Administer user accounts in Active Directory, Azure AD and Microsoft Entra ID, handling password resets, MFA enrollment and access requests.
Required profile
- Experience providing onsite support to end users, including VIP and executive customers.
- Ability to follow documented processes for asset management and user administration.
Required skills
- Windows 10/11
- Microsoft 365
- Active Directory & Azure AD
- Intune
- ServiceNow
- VPN & Networking
- Teams, Zoom, WebEx
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Switzerland.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 12 hours ago
Expires 1 month from now
5 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Infoplus Technologies UK Limited
Genève