Team Assistant – WHO Health Promotion Division

About the role

The World Health Organization’s Division of Health Promotion, Disease Prevention and Care is looking for a Team Assistant to provide comprehensive administrative support to the Department of Environment, Climate Change, One Health and Migration. The role involves handling front‑office duties, managing correspondence, and assisting with HR, procurement and budget activities.

Key responsibilities

• Receive visitors and telephone calls, provide background information for appointments, and redirect inquiries as needed.
• Draft, edit and finalize general and administrative correspondence, ensuring compliance with WHO style and standards.
• Monitor requests for goods and services, track inventory, and support procurement processes through the Oracle/GSM procurement module.
• Assist with HR tasks such as timely appointment and renewal of contracts, and initiate requests for temporary and fixed‑term staff.
• Support budget and finance activities by assisting in monitoring project progress and updating the GSM/Oracle work plan.
• Use tracking tools to follow up on deadlines, ensure timely responses, and maintain accurate records of deliverables.

Required profile

• Excellent organizational abilities with a high level of discretion and professionalism.
• Strong written communication skills and attention to detail for drafting and reviewing documents.
• Familiarity with WHO procedures, standards and administrative processes.
• Ability to manage multiple tasks simultaneously and prioritize work effectively.

Required skills

• Proficiency with the Oracle procurement module (GSM) for contract and goods procurement.