Key Account Manager

About the role

As a Key Account Manager at Nestlé Suisse SA, you will develop and execute annual customer plans that align with both business and client strategies. You will work closely with cross‑functional teams to drive sustainable growth, strengthen account performance, and unlock new opportunities across product categories.

Key responsibilities

• Build and implement customer plans that support profitable, sustainable growth.
• Translate business priorities and customer strategies into measurable actions and sales targets.
• Lead daily execution through effective planning, communication, performance tracking, and continuous improvement.
• Maintain strong, trust‑based relationships with customers, fostering deeper engagement beyond routine transactions.
• Achieve key account targets through accurate forecasting, commercial excellence, and disciplined performance management.
• Uphold responsible business practices, adhering to company policies, safety standards, and legal requirements.

Required profile

• Proven experience in customer management, account development, commercial planning or marketing within a fast‑moving consumer goods environment.
• Solid understanding of customer planning, trade management, integrated commercial planning, and the local retail landscape.
• Ability to use financial, category, brand, product and shopper insights to drive profitable growth.
• Strong communication skills in German (Swiss German preferred) and English; French is a plus.
• Demonstrated resilience, initiative, collaboration and a results‑focused mindset.

Required skills

What we offer

• Opportunity to take ownership of strategic accounts and grow expertise at scale.
• Collaborative, inclusive work environment with a focus on sustainability and innovation.
• Full‑time onsite role with a permanent contract.