Service Trainee Internship – Hospitality

About the role

Join the renowned Baur au Lac hotel as a Service Trainee and experience luxury hospitality first‑hand. This six‑month internship, starting in October 2026 (or by agreement), offers a unique blend of tradition and modern service excellence. You will work closely with seasoned professionals to develop the skills needed for a successful career in the hotel industry.

Key responsibilities

• Welcome and assist guests with a high level of empathy and attention to detail.
• Support front‑desk and service teams in daily operations.
• Learn and apply hospitality standards, including room service, concierge, and guest relations.
• Participate in team meetings and training sessions to continuously improve service quality.
• Contribute creative ideas to enhance guest experiences.

Required profile

• Motivated, committed and creative individual with a passion for hospitality.
• Strong interpersonal skills and ability to work in a multicultural environment.
• Interest in personal development and willingness to learn from experienced hosts.
• Student or recent graduate seeking practical experience in a luxury hotel.

Required skills

What we offer

• A six‑month paid internship in a prestigious Swiss hotel.
• Hands‑on training and mentorship from industry experts.
• Opportunities to develop personal and professional skills in a multicultural setting.
• Potential pathways to future employment within the Baur au Lac group.