Senior Desktop IT Supporter
Nordwand Group - the IT & Finance Recruitment Company · District de Horgen
Job description
About the role
Nordwand Group is seeking an experienced Senior Desktop IT Supporter to provide VIP‑level internal support in the Horgen/Pfäffikon area.
Key responsibilities
- Prioritise and resolve IT concerns, escalating serious issues to relevant stakeholders.
- Perform system installations, updates and maintenance to avoid service interruptions.
- Work on projects aimed at improving service quality and application efficiency.
- Resolve incoming IT queries using Active Directory.
- Document processes and maintain help‑desk records.
- Collaborate with internal departments to ensure high‑level corporate support.
Required profile
- 5‑10 years of Windows support experience.
- Clear communication skills in English.
Required skills
- Windows 10
- Active Directory
- ServiceNow
- Office 365 (o365)
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Published 12 hours ago
Expires 1 month from now
3 views · 0 interested
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Nordwand Group - the IT & Finance Recruitment Company
District de Horgen