Sales Account & Client Delivery Manager – DACH (Payments)
TAS · District de Lugano
Description du poste
About the role
TAS SpA seeks a Sales Account/Client Delivery Manager to grow its payment and card solutions portfolio across Germany, Austria and Switzerland. You will act as a strategic advisor to financial institutions and payment service providers, bridging commercial and technical needs.
Key responsibilities
- Manage commercial relationships for a portfolio of banks and PSPs in the DACH region, ensuring long‑term growth.
- Build multi‑level relationships (business, IT, procurement, compliance) and translate client needs into product requirements.
- Monitor delivery projects, resolve critical issues, and ensure service quality and SLA compliance.
- Oversee account planning, sales pipeline, revenue forecasting and contract negotiations.
- Identify new business opportunities within existing accounts, including product migrations, SaaS models and scheme‑mandate projects.
- Coordinate escalations across delivery, support and product teams while maintaining stable client relationships.
- Contribute to acquiring new DACH clients by sharing market insights with senior management.
Required profile
- Minimum 7 years of B2B sales or account management in card payment solutions, issuing/acquiring or payment software.
- Deep knowledge of the card ecosystem, schemes (Visa/Mastercard), authorization, clearing, PCI compliance and relevant regulations (FINMA, BaFin, DORA).
- Strong understanding of digital payments and processing markets (SEPA, SWIFT, Target2).
- Proven record of revenue growth in enterprise accounts and managing long‑cycle relationships.
- Ability to discuss software architecture and integration with technical stakeholders.
- Excellent negotiation and C‑level presentation skills.
- Fluent in German and English; Italian is a plus.
- Willingness to travel regularly across the DACH region.
Required skills
- Card ecosystem expertise
- PCI compliance knowledge
- SEPA, SWIFT and Target2 familiarity
- German and Swiss regulatory knowledge (FINMA, BaFin, DORA)
What we offer
- Senior, autonomous role with direct contact to Managing Director and group leadership.
- Portfolio of top‑tier clients and high‑value projects in a rapidly evolving platform.
- Dynamic international environment across multiple European and global locations.
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TAS
District de Lugano
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