Operations Manager - Zurich Optics Research Lab

About the role

QuEra Computing is looking for a hands-on Operations Manager to build the operational backbone of its new Optics Research Lab in Zurich. The role reports directly to the VP of Finance and covers facilities, lab operations, purchasing and logistics, safety and compliance, while supporting the Head of Optics Research on administrative and HR matters. It suits someone who enjoys building a lab from the ground up and keeping it running safely.

Key responsibilities

• Build, design and document core internal processes for business scaling, headcount planning and hiring.
• Identify bottlenecks and implement automation to improve productivity.
• Work with Finance on budget planning, expense tracking and reporting.
• Support procurement and inventory management with the US supply chain team, including shipping and receiving.
• Partner with the facilities team on building out the Switzerland site during renovation (space planning, access control, safety, building services) and ongoing repairs.
• Implement and maintain lab safety rules (laser and electrical safety, SOPs, incident reporting, emergency plans, first aid and fire safety) and ensure compliance with Swiss and Zurich work rules.
• Oversee support for marketing/public relations, time management and reporting, and event planning.
• Oversee employee onboarding, offers paperwork, work permits and relocation logistics.
• Act as a bridge between US headquarters and the Switzerland team, and support contract management and export control compliance.

Required profile

• Bachelor's degree or equivalent, or 5+ years of equivalent experience.
• 5+ years in a country, operational or management role, ideally in an early-stage startup, research, university, photonics or deep-tech environment in Switzerland.
• Proven ability to build operational systems from scratch and to lead teams and influence cross-functional partners.
• Fluent English; good German (B2 or better) is a plus.

Required skills

• Proficiency in productivity tools such as MS Office, expense management platforms and CRM systems.
• Knowledge of Swiss employment and safety rules (ArG, UVG, EKAS).
• Budget management, financial reporting, compliance and contract management (export control experience is a plus).